Q. When I try to play the media in my player, it skips or does not play correctly. What should I do?
A. We have found that approximately 99% of all DVD read errors/skips are related to the DVD player being used. We use multiple techniques to insure that DVD’s are problem free. Every single DVD and CD is automatically checked by our systems after duplication to guarantee that the disc can be read. If you are experiencing a problem with a DVD please,
If you are still having difficulties please contact us before sending the disc back so we can verify the error. We will have you ship the disc back to check it and we will send you another disc.